Refund policy

🔹 RETURN & REFUND POLICY – AuraFlow

Return & Refund Policy

Thank you for shopping with AuraFlow.

We accept returns within 14 days of delivery under the following conditions:
• The item must be unused and in its original packaging.
• The item must not be damaged, opened, or used.
• Proof of purchase is required.

Due to hygiene and safety reasons, the following items are non-returnable:
• Opened skincare products
• Opened beauty products
• Personal care items

If your item arrives damaged or defective, please contact us within 48 hours of delivery at:

📧 sales@auraflowae.com

Once approved, refunds will be processed to the original payment method within 5–10 business days.

Shipping fees are non-refundable unless the product is defective.

AuraFlow reserves the right to refuse returns that do not meet the above conditions.