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Refund policy
š¹ RETURN & REFUND POLICY ā AuraFlow
Return & Refund Policy
Thank you for shopping with AuraFlow.
We accept returns within 14 days of delivery under the following conditions:
ā¢ The item must be unused and in its original packaging.
ā¢ The item must not be damaged, opened, or used.
ā¢ Proof of purchase is required.
Due to hygiene and safety reasons, the following items are non-returnable:
ā¢ Opened skincare products
ā¢ Opened beauty products
ā¢ Personal care items
If your item arrives damaged or defective, please contact us within 48 hours of delivery at:
š§ sales@auraflowae.com
Once approved, refunds will be processed to the original payment method within 5ā10 business days.
Shipping fees are non-refundable unless the product is defective.
AuraFlow reserves the right to refuse returns that do not meet the above conditions.